Canberra office
Level 4, 28 Constitution Avenue, Canberra ACT 2601, Australia
Please arrange your visit by email.
Company / Contact
Bring your questions.
Bring your questions.
Keep your perspective.
Contact Wexmoraine about an enquiry, a website issue or a provider-verification question. Include enough context to direct the request, but keep passwords and identity documents out of ordinary email.
[email protected]Create Account
By creating an account, you agree to our Privacy Policy and Terms of Use.
Australian contact record
One market. A direct contact route.
Our support email is the starting point for website enquiries. Include your question and preferred contact method so the team can direct your request.
Office hours
Monday–Friday: 9:00 am–5:30 pm (Canberra time, AEST/AEDT). Saturday–Sunday and public holidays: closed.
Responsible department
Client Support & Compliance
Use a specific subject such as “registration enquiry” or “website security concern”.
Our location
Canberra, Australia.
Level 4, 28 Constitution Avenue, Canberra ACT 2601, Australia. Please contact us before visiting.
Get to the right team
What support can help with.
We can receive enquiries about registration, the website’s published information and requests to correct contact details. Financial account execution, custody and withdrawal approvals belong to the provider operating that account.
If you suspect someone is using the brand to impersonate a provider, send the website address and a description of the message. Do not continue a payment while waiting for a reply.
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Describe the issue
Include the page address, the date and a short explanation of what you expected to happen.
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Keep evidence safe
Retain original messages and transaction references. Redact unrelated personal information before attaching screenshots.
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Use a formal route when needed
For an unresolved service concern, follow the complaints process and identify the organisation responsible for the disputed action.