Account ownership
Ask whether both the payment account and the investment account must share the same legal name. A mismatch can lead to a rejected deposit or a request for further evidence.
At Wexmoraine, you can see which costs may apply before you start trading. We clearly outline the minimum initial deposit, key fees, trading costs, and the terms that apply to deposits and withdrawals.
| Payment method | Type | Fee | Processing time |
|---|---|---|---|
| Australian bank transfer | Bank account | Free | 1–5 business days |
| Visa / Mastercard refund | Original debit card | Free | 1–5 business days |
| PayPal | Digital wallet | Free | 1–3 business days |
| Payment method | Type | Fee | Processing time |
|---|---|---|---|
| Australian bank transfer | Bank account | Free | 1–3 business days |
| PayID | Bank transfer | Free | Within 24 hours |
| Visa / Mastercard | Debit card | Free | Instant |
| PayPal | Digital wallet | Free | Instant |
Ask whether both the payment account and the investment account must share the same legal name. A mismatch can lead to a rejected deposit or a request for further evidence.
Record the currency being sent and received. A dollar sign alone can refer to AUD or another currency, and conversion margins may sit outside a headline transfer fee.
A provider’s approval timestamp and a bank’s credit timestamp are different events. Ask which event starts the published window and whether weekends or public holidays are excluded.